You may start a claim for recognition pieces that appear to be damaged in transit within 10 business days of receiving the award.
Each claim must include proof of documentation of the order and any damage that occurred in transit.
Claims Process at Cristaux International |
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You may start a claim for recognition pieces that appear to be damaged in transit within 10 business days of receiving the award. Each claim must include proof of documentation of the order and any damage that occurred in transit. |
To submit a claim, please provide the following information: |
→ Share Details About the Package To address the correct shipment, share tracking details, contact information of the recipient and a work order number that can be found on Reference Line #1 of every shipping label. →Provide At Least 3 Images of the Award → Support Claim With Additional Documentation |