You may start a claim for recognition pieces that appear to be damaged in transit within 5 business days of receiving the award.
Each claim must include proof of documentation of the order and any damage that occurred in transit.
Claims Process at Cristaux International |
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You may start a claim for recognition pieces that appear to be damaged in transit within 5 business days of receiving the award. Each claim must include proof of documentation of the order and any damage that occurred in transit. |
To submit a claim, please provide the following information: |
→ Share Details About the Package To address the correct shipment, share tracking details, contact information of the recipient and a work order number that can be found on Reference Line #1 of every shipping label. →Provide At Least 3 Images of the Award → Support Claim With Additional Documentation |