Last modified: 11.11.2016.
Cristaux, Inc. (“Cristaux” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the websites www.cristaux.com, www.cristauxinc.com, and www.cristauxinternational.com, www.cristaux.co (our “Websites”) and our practices for collecting, using, maintaining, protecting and disclosing that information.
This policy applies to information we collect:
- On the Websites.
- In e-mail, text and other electronic messages between you and the Websites.
It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by Cristaux or any third party (including our affiliates and subsidiaries); or
- Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Websites.
Children Under the Age of 13
Our Websites is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Websites. We do not knowingly collect personal information from children under 13. If you are under 13, do not register on the Websites, make any purcahses through the Websites, or provide any information about yourself to us, including your name, address, telephone number, email address, or any user name you may use. If we learn we have collected or received personal information from a child under 13 we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected] or at the Contact Information below.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Websites, including information:
- by which you may be personally identified, such as name; home, work, billing, and/or shipping postal address; e-mail address; telephone number; credit or debit card information (for billing purposes only) (“personal information”);
- that is about you but individually does not identify you, such as geolocation information and other information about how you access our Websites; and/or
about your internet connection, the equipment you use to access our Websites and usage details.
We collect this information:
- Directly from you when you provide it to us.
- Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies.
Information You Provide to Us. The information we collect on or through our Websites may include:
- Information that you provide by filling in forms on our Websites. This includes information provided at the time of registering to use our Websites and when you request information about our products and services. We may also ask you for information when you enter a contest or promotion sponsored by us or when you report a problem with our Websites.
- Records and copies of your correspondence (including e-mail addresses), if you contact us.
- Your responses to surveys that we may ask you to complete for research purposes.
- Details of transactions you carry out through our Websites and the fulfillment of your orders. You may be required to provide financial information (either online or offline) before placing an order through our Websites.
Information We Collect Through Automatic Data Collection Technologies. As you navigate through and interact with our Websites, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:
- Details of your visits to our Websites, including website traffic data, location data, logs and other communication data and the resources that you access and use on the Websites.
- Information about your computer and internet connection, including your IP address, operating system and browser type.
We may also use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Currently, our Websites do not recognize if your browser sends a “do not track” signal or similar mechanism to indicate you do not wish to be tracked or receive interest-based ads.
The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Websites and to deliver a better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Websites according to your individual interests.
- Speed up your searches.
- Recognize you when you return to our Websites.
The technologies we use for this automatic data collection may include:
- Google Analytics. We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to collect certain information relating to your use of the Websites. Google Analytics uses “cookies” (see below) to help the Websites analyze how users use the Websites. You can find out more about how Google uses data when you visit our Websites by visiting “How Google uses data when you use our partners’ sites or apps”, (located at www.google.com/policies/privacy/partners/). We may also use Google Analytics Advertising Features to provide you with interest-based advertising based on your online activity. For more information regarding Google Analytics please visit Google’s website, and pages that describe Google Analytics, such as www.google.com/analytics/learn/privacy.html. To learn more about interest-based advertisements and your opt-out rights and options, visit the Digital Advertising Alliance and the Network Advertising Initiative websites (www.aboutads.info and www.networkadvertising.org). Please note that if you choose to opt out, you will continue to see ads on our Websitess, but they will not be based on how you browse and shop.
- Flash Cookies. Certain features of our Websites may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Websites. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices about How We Use and Disclose Your Information.
- Web Beacons. Pages of our Websites and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit Cristaux, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Websites and its contents to you.
- To provide you with information, products or services that you request from us.
- To send you newsletters, advertisements or other promotional communications about Cristaux and our products and services.
- To fulfill any other purpose for which you provide it.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Websites or any products or services we offer or provide though it.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
We may also use your information to contact you about our own and third parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please Contact UsChoices about How We Use and Disclose Your Information. You may also adjust your preferences in the account preferences section of your account profile, if you have created one.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
- To our subsidiaries and affiliates.
- To contractors, service providers and other third parties we use to support our business.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Cristaux, Inc.’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Cristaux, Inc. about our Websites’ users is among the assets transferred.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
We may also disclose your personal information:
- To comply with any court order, law or legal process, including to respond to any government or regulatory request.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Cristaux, Inc., our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
- Promotional Offers from Cristaux. If you do not wish to have your email address or contact information used by Cristaux to promote our own or third parties’ products or services, you can opt-out by Contacting Us using the information below or by sending us an e-mail stating your request to [email protected]. You may also opt out by adjusting your preferences in the account preferences section of your account profile, if you have created one. If we have sent you a promotional e-mail, you may send us a return e-mail asking to be omitted from future e-mail distributions (except for email related to a product purchase, warranty registration, product service experience or other transactions).
- Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our (or our advertisers’) target-audience preferences, you can opt-out by adjusting your advertising preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to [email protected]. For this opt-out to function, you may have to have your browser set to accept cookies.
For more information about cookies, please visit cookie declaration.
Accessing and Correcting Your Information
You can review and change your personal information by logging into the Websites and visiting your account profile page.
You may also send us an e-mail at [email protected] to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure.
The safety and security of your information also depends on you. Please do not transmit any sensitive information to our website or through email unless such information is encrypted. Where we have given you (or where you have chosen) a password for access to certain parts of our Websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Websites. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Websites.
1343 Brummel Avenue
Elk Grove Village, IL 60007
or via our toll-free number: