Elk Grove Village

We are seeking a Shipping + Receiving Supervisor to join our team. Someone who is hard-working and extremely detail-oriented, and who possesses experience in shipping/receiving/collation/fulfillment. The primary purpose of this position is to find the right candidate who will be directly in charge of all domestic and international shipping for our organization. This position requires a very detail oriented and organized individual who carries extensive experience working with FedEx and UPS. Experience shipping internationally is a must. This is a fast-paced position which also requires thorough multitasking and considerable attention to detail. We have a small team but work at a very fast pace so this individual will be very involved in the day to day responsibilities of shipping while supervising the department

Basic Requirements

  • Well organized with excellent communication skills.
  • Proficient in English language: Both written and verbal.
  • Proficient in Microsoft Office and technology savvy.
  • Strong multi-tasking skills.
  • Flexible, friendly and engaging.
  • Prior experience in a shipping/receiving related position is mandatory.
  • Capable of working in a team environment.
  • Must be able to lift at least 75lbs.
  • Demonstrate creative, organizational, and collaborative skills.
  • Extremely organized and prioritizes tasks well.
  • Collaborate well with production, procurement, sales and accounting team.
  • Possess the ability to proactively develop new and innovative ideas for expanding our current vendor relations base.  Always able to think outside the box.
  • Experience using FedEx, UPS, and USPS shipping software is a must.
  • Extensive experience working with LTL companies – domestic and international.

Specific Position Requirements:

  • 2+ years of experience in shipping and receiving.
  • 2+ years of supervisory experience.
  • Prepare product for shipping (stage product/packing slips/labels/bills of lading/etc.)
  • Ensure all manifests, invoices, orders, shipping documentation, and forms are accurate.
  • Record shipping data such as damages, rejected shipments, discrepancies for reporting, accounting, and recordkeeping purposes.
  • Determine shipping methods and procedures for safe shipment based on the material using shipping knowledge procedures.
  • Determine the most efficient and cost-effective shipping methods and making sure that by all costs no customers delivery date is ever missed.
  • Communicate with supervisors, peers, and subordinates to ensure all issues are handled properly.
  • Receive incoming product, match them to purchase order quantities and descriptions.
  • Store, maintain, order, and monitor shipping materials and supplies used for shipping.
  • Responsible for managing inventory of client insertions and any type of letterheads or envelopes that may be associated with the program.
  • Quality control of all incoming product and referencing them against approved production files.
  • Maintain accurate item locations in system for all product in warehouse.
  • Maintain a safe and clean environment inside and outside of the facility.
  • Proficiency working between Microsoft Excel, CSV, and tab delimited text files.
  • Professionally communicate with the shipping carriers in times of confusion. Confident conflict resolution and problem solving skills are a must.
  • Must be flexible: Able to work other shifts, overtime and Saturdays when needed.

Position Type

This is a full-time position at our Elk Grove Village facility.

Required Education & Experience

Associates degree preferred, but not required. Minimum two (2) years of related shipping/receiving/collation/fulfillment related experience and supervisory experience.

Preferred Education & Experience

Associates degree preferred, but not required.

Qualifications and Physical/Mental Requirements:

The Shipping & Receiving Supervisor should be versed and have experience in shipping/receiving/collation/fulfillment. Experience in the promotions-related industry experience is a major plus, but not necessary. Experience working with fragile products is preferred. The ideal candidate should resemble high levels of emotional intelligence, and can read, interpret, manage and address the shipping/receiving/collation/fulfillment needs of a rapidly growing business. Making our customers, potential customers, and employees feel in alignment with Cristaux core values and principles, while remaining a true professional.