Elk Grove Village

The Production Manager we seek is detail oriented and is passionate about overseeing the production and shipping of our custom design/manufacturing business. This person also has an interest in working with our Creative Team for functional design. With this position comes a high level of communication, teamwork amongst departments, positive and efficient management of Production team and a sense of urgency to get product to customers on time.  It is important to be able to be proactive about projects coming through to Production and shipping while leading the team and remaining a true professional, executing the Cristaux values.

This is an on-site position at our Elk Grove Village facility to continually work with our production team to evolve systems and processes. The Production Manager will play an integral role in interacting with all departments to help our business establish efficiencies and work together to meet the client’s needs.

Qualifications and Physical/Mental Requirements:

Due to the flexible and urgent nature of the design and manufacturing industry, associates may be required to work varying schedules to reflect the business needs.

The Production Manager will need to possess a problem/solution approach to working through customer projects and deadlines in a fast pace and changing environment. Projects often change throughout the process due to Client asks and the Production Manager needs to be flexible while clearly and positively communicating changes to the team.  The Production Manager must be willing to collaborate with other departments on projects to check status, help work with changes, and confirm production/shipping capabilities.

Specific Position Requirements:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

The following is a list of primary job responsibilities; however this is not an all-inclusive list and other responsibilities will be assigned as deemed necessary.

  • Oversee the Production Team, Inventory Manager and machinery.
  • Work with the Creative Team to talk through design functionality.
  • Provide strong, positive and supportive leadership to the Team while helping setup jobs, receive product and QC.
  • Conducts a morning stand-up meeting to review projects for the day. This meeting is to be upbeat, positive and generate excitement for the day with clear direction of the expectation.
  • Responsible for getting certified on all Machinery.
  • Responsible for working with the Director of Operations to address process improvements and departmental efficiencies.
  • Print and pull inventory for work orders when needed.
  • Prepare products for assembly post-production, including organizing for collation.
  • Create and verify labels and packing lists for projects.
  • In charge of creating efficient scheduling of all projects and coordinating inside office and production staff.
  • All production area needs to be completely cleaned (computer, laser, metal cutting area), etc and photo studio clean and organized daily.
  • Responsible for overseeing cross training to ensure individuals can perform multiple roles.
  • Responsible for yearly certifications on machines to ensure skills are up to date.
  • Responsible for updating the Production Matrix for Team Members’ skill sets
  • Ensure quarterly check-ins with each Production Team Member to address areas of opportunity for the Team Member individually and within the department.
  • In charge of general maintenance of machinery and reporting all problems to Director of Operations for fixing or replacement.
  • Maintaining relationship and working directly with FedEx & UPS.
  • In charge of reviewing daily and weekly QC reports with operations.
  • Responsible for creating a communicating the weekly manifest to the company.
  • Oversee the shipping process.
  • Celebrating success through positive reinforcement and appreciation.
  • Quarterly Production outings, even if onsite.
  • Train and guide Supervisors to ensure proficiency is all related areas.
  • Travel to vendors to pick up product or FedEx/Ups when needed.
  • In charge of overseeing overall condition of the buildings including cleanliness, landscaping, repairs and security of the building.

Position Responsibilities:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

  • Must possess clear, concise written and verbal communication skills
  • Must be legally authorized to work in the United States.
  • Minimum 2 years working experience manufacturing industry.
  • Previous experience working with a Creative Team is a plus.
  • Possess strong interpersonal skills.
  • Able to handle the stress of a deadline.
  • Ensure guest expectations are exceeded through proper communication interdepartmentally.
  • Use correct cleaning chemicals for designated surfaces according to OSHA regulations.
  • Ensure security of any assigned keys and tools and machinery.
  • Clean, vacuum and organize work stations and work areas
  • Clean and remove trash from all work areas at end of every day.
  • Ensure there is nothing stored hazardous places.
  • Maintain within fire code
  • Handle delivery and receiving of product
  • Heavy lifting and working heavy machinery.



High School or equivalent preferred but not necessary.  Additional training and education is highly desirable.


Prior experience in production, logistic and quality check related positions preferred.